Privacy Policy

 At Roddx , your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://roddx.com or use our mobile application (“Platform”).

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you register, place an order, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping & billing addresses

  • Payment information (processed securely via third-party gateways)

  • National ID and/or signature (if applicable and explicitly consented)

b. Technical & Usage Data

  • IP address

  • Device type & browser

  • Cookies & tracking technologies

  • Usage behavior on the platform

2. How We Use Your Information

We use your data to:

  • Process transactions and deliver orders

  • Communicate with you about orders, promotions, and updates

  • Improve our platform and user experience

  • Detect fraud and enhance security

  • Comply with legal obligations

3. Sharing Your Information

We may share your information with:

  • Vendors: To fulfill your orders

  • Service providers: For payment processing, hosting, delivery, etc.

  • Legal authorities: If required by law or legal proceedings

  • Marketing platforms: Only if you opt-in to promotional communications

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Roddx uses cookies to:

  • Keep you logged in

  • Store cart information

  • Analyze traffic for better service

You can control cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Opt-out of marketing communications

  • Request a copy of your data (data portability)

To exercise these rights, contact us at: privacy@roddx.com

6. Data Security

We implement reasonable safeguards (encryption, SSL, secure payment gateways) to protect your data. However, no system is 100% secure.

7. Data Retention

We retain your data as long as your account is active or as needed for legal and operational purposes.

8. Children’s Privacy

Roddx is not intended for use by children under 13. We do not knowingly collect data from minors.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted here, with the date updated above.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

📧 privacy@roddx.com
📍 Alexandria - Al Hanuvil